Melbet Privacy Policy

Melbet India maintains a structured approach to user privacy, ensuring that all personal data collected through the platform is handled with the highest standards of security and transparency. The platform collects only the information necessary to deliver its services, verify user identities, process transactions, and meet regulatory obligations under applicable Indian laws. Both technical and organisational measures are in place to prevent unauthorised access, loss, or misuse of user data.

The following points outline the key aspects of data collection and protection on the platform:

• Personal identification data, including full name, date of birth, and government-issued identification numbers, is collected during the registration and verification process.
• Contact details such as email addresses and phone numbers are collected to facilitate account management and communications.
• Financial information, including bank account or payment wallet details, is collected strictly for the purpose of processing deposits and withdrawals.
• Technical data such as IP addresses, device identifiers, and browser information is gathered to support platform security and fraud prevention.
• Behavioural and usage data is collected to analyse how users interact with the platform, enabling continuous service improvement.
• All collected data is stored on secure servers protected by encryption and access control mechanisms.
• Access to personal data is restricted to authorised personnel and third parties who require it to fulfil a defined operational purpose.
• Melbet does not sell personal data to third parties for their own commercial use.
• Data retention periods are defined in line with regulatory requirements and are limited to what is necessary for the stated purposes.
• Users may exercise their rights to access, correct, or request the deletion of their personal data by contacting the support team through social channels.

Users retain the right to request a copy of their personal data, correct inaccurate information, and seek the deletion of data that is no longer required for lawful purposes. These rights may be exercised at any time, subject to identity verification and applicable legal constraints.

Melbet operates in compliance with Indian data protection norms, including obligations arising from the Information Technology Act, 2000, and its associated rules governing the collection, storage, and processing of sensitive personal data. The platform continuously reviews its data practices to align with evolving legal requirements in India.

Personal data collected by Melbet in India is used exclusively for defined, lawful purposes that are disclosed to users at the time of collection or through this document. The platform relies on this information to deliver a functional, secure, and compliant service to all registered users. Data is processed to manage accounts, verify identities, facilitate financial transactions, and fulfil obligations under applicable Indian regulations. Users are informed of all material uses of their data, and no processing takes place without a valid legal basis.

The following points illustrate the primary uses of collected personal data:

• Account creation, verification, and ongoing management are carried out using identification and contact information provided during registration.
• Financial transactions, including deposits and withdrawals, are processed using payment details provided by the user.
• Identity verification and Know Your Customer (KYC) procedures are conducted using government-issued identification documents, in compliance with regulatory requirements.
• Customer support interactions are managed using contact details and account history to resolve queries effectively.
• Promotional communications and personalised offers are sent to users who have consented to receive marketing messages from the platform.
• Platform analytics and performance monitoring are conducted using aggregated and anonymised usage data to improve the overall user experience.
• Fraud detection, risk assessment, and platform security are maintained through the analysis of technical and behavioural data.
• Regulatory reporting and compliance obligations are fulfilled using transaction records and account data as required by law.
• Legal claims and dispute resolution processes are supported using relevant account and activity records.
• Service notifications, including updates to terms, policies, and account status, are communicated using registered contact details.

All data processing activities are grounded in transparency and conducted in accordance with the lawful bases defined under applicable Indian data protection legislation. Users are notified of any significant changes to how their data is used, and consent is refreshed where required by law.

Users registered on the Melbet platform in India have the ability to view and update their personal information directly through their account settings. In cases where certain details cannot be modified through the platform interface, users may submit a formal request to the support team, who will assist with the necessary corrections or updates in a timely manner. Where a user requests the deletion of their personal data, Melbet will assess the request in accordance with applicable legal obligations, as certain information may be required to be retained for regulatory or legal compliance purposes.

By registering and using the platform, users acknowledge and consent to the security verification procedures that may be applied when processing requests related to personal data. This includes identity confirmation steps designed to prevent unauthorised access or modification of account information. Payment-related data is handled by authorised electronic service providers who are bound by confidentiality obligations and data security standards comparable to those maintained by Melbet. Melbet remains committed to protecting the privacy of all users and ensuring that access to personal information is managed in a controlled, transparent, and legally compliant manner.

The Melbet platform is intended solely for users who are 18 years of age or older, in accordance with applicable Indian laws governing online gaming and wagering services. All users are required to confirm their age during registration, and the platform reserves the right to request supporting documentation to verify this declaration. Melbet acknowledges that digital age verification has inherent limitations and cannot guarantee the complete exclusion of underage users without the submission of valid identity documents.

The following points set out the platform’s approach to protecting the privacy of minors:

• The platform does not knowingly collect or process personal data from individuals under the age of 18.
• If it is discovered that a minor has registered or submitted personal data without parental authorisation, the relevant account will be suspended immediately.
• A parent or legal guardian may submit a verified request for the deletion of a minor’s personal data, and Melbet will action such requests promptly upon confirmation of identity.
• Any data inadvertently collected from a minor will be permanently deleted from the platform’s systems upon notification.
• Users are encouraged to report suspected underage accounts to the support team using the contact channels.
• Melbet does not direct any marketing or promotional communications toward individuals who are identified or suspected to be minors.

In the course of delivering its services, Melbet may transfer and process personal data in countries other than India, where the platform’s partners, service providers, or technical infrastructure are located. These transfers are necessary to support core operational functions, including payment processing, identity verification, and customer support. By using the platform, users acknowledge and consent to the potential transfer of their personal data to countries outside India, including jurisdictions that may have different data protection standards.

Melbet ensures that all partners and third parties involved in cross-border data processing are bound by confidentiality obligations and security requirements consistent with the platform’s own data protection standards. The following points outline the key aspects of international data handling:

• Personal data may be transferred to jurisdictions where Melbet’s technology infrastructure or third-party service providers are based.
• All recipients of personal data in foreign jurisdictions are contractually required to maintain appropriate data protection safeguards.
• Data transfers are carried out only when necessary for a defined operational or legal purpose.
• Users are informed of the possibility of international data transfers through this Privacy Policy, and continued use of the platform constitutes consent to such transfers.
• Melbet does not transfer personal data to foreign parties for purposes unrelated to the provision of its services.
• In the event of a significant change to data transfer practices, users will be notified through appropriate channels.

This Legal Disclaimer forms an integral part of the Melbet Privacy Policy and may modify the scope, application, or effect of certain provisions set out in this document. It becomes applicable at the point when a user accepts this Privacy Policy, whether through account registration, electronic acceptance, or continued use of the platform’s services. Users are advised to read both this disclaimer and the full Privacy Policy carefully before proceeding.

The following points clarify the conditions and limitations associated with this document:

• Acceptance of this Privacy Policy constitutes acknowledgement that the terms set out herein govern the collection and use of personal data on the platform.

• This disclaimer does not limit any rights granted to users under applicable Indian law.

• Melbet reserves the right to update this Privacy Policy at any time, and the most recent version will always take precedence over earlier versions.
• Users who do not agree with any provision of this policy are advised to discontinue use of the platform and contact support to initiate account closure.
• In the event of a conflict between this disclaimer and any other agreement between the user and Melbet, the terms most protective of user rights will apply.
• This document is governed by the laws of the jurisdiction in which Melbet operates and must be interpreted accordingly.

Cookies are small text files that are stored on a user’s device when they visit a website or Melbet app, allowing the site to recognise the device and retain certain preferences or session data across visits. Melbet uses cookies to collect statistical information about how users interact with the platform, analyse browsing behaviour to identify areas for improvement, personalise the user experience based on preferences and previous activity, and enhance the overall performance and functionality of the site. Cookies do not contain personally identifiable information on their own, but may be combined with other data to support analytics and security functions. The cookies placed by the platform are retained for a period of up to one year from the date of the user’s most recent visit, after which they expire automatically. Users may configure their browser settings to decline or delete cookies at any time, though doing so may affect the functionality of certain platform features. Continued use of the platform following notification of cookie use is taken as acceptance of this practice.

By accessing or using any service offered by Melbet in India, users confirm that they have read, understood, and fully accepted the terms of this Privacy Policy in its current form. The most recent version of this policy, as published on the official platform, supersedes all prior versions and applies to all data collected from the date of its publication onward. Melbet reserves the right to revise this policy as required by changes in applicable law, platform operations, or data processing practices, and users are encouraged to review this document periodically to remain informed of any updates.

Melbet may share personal data with third parties in specific circumstances, including compliance with legal obligations, the resolution of disputes, or the fulfilment of contractual agreements with authorised service partners. Where a list of such third parties is available on the platform, users are directed to review it for reference. In cases where specific third parties are not listed, users will be informed of the purpose and scope of any data sharing arrangement prior to or at the time of sharing. By using the platform’s services, users acknowledge and consent to the sharing of their personal data with third parties as described in this section.

The following points outline the key circumstances and conditions under which personal data may be shared:

• Personal data may be disclosed to regulatory authorities or law enforcement agencies in response to a valid legal request or obligation.
• Data may be shared with payment processors and financial institutions to facilitate the processing of deposits, withdrawals, and related transactions.
• Identity verification and KYC service providers may receive personal data to assist with regulatory compliance procedures.
• Fraud prevention and security service providers may access relevant data to detect and prevent unauthorised activity on the platform.
• Technology and infrastructure partners who support the platform’s operations may process personal data as part of their contracted service delivery.
• In the event of a corporate restructuring, merger, or acquisition, personal data may be transferred to the successor entity under equivalent data protection terms.
• Legal representatives or dispute resolution bodies may be provided with relevant account and transaction data in connection with a formal claim or proceeding.
• No personal data is sold or licensed to third parties for independent marketing or commercial exploitation purposes.

The Melbet platform may contain links to third-party websites, including partner services, payment providers, and affiliated platforms, each of which operates under its own privacy policy and data handling practices. Melbet does not exercise control over the content, privacy standards, or data collection activities of any external website, and is not responsible for the manner in which such sites collect, use, or protect personal information. Users are advised to exercise caution when navigating to external websites and to review the applicable privacy policies of those sites before submitting any personal information. The presence of a link on the Melbet platform does not constitute an endorsement of the linked website’s privacy practices or data security standards.

The following points summarise the platform’s position on third-party links and external data practices:

• Links to external websites are provided for informational or operational convenience and do not imply any responsibility for those sites’ data practices.
• Users access third-party websites at their own discretion and assume responsibility for any personal data shared on those platforms.
• Melbet does not receive or process data submitted directly by users to third-party websites through external links.
• Third-party service providers embedded within the platform, such as payment gateways, are governed by separate privacy agreements.
• Users are encouraged to verify the legitimacy and privacy standards of any external website before engaging with it.
• Melbet will not be held liable for any data breach, misuse, or loss of information that occurs on a third-party website accessed via a link on the platform.
• If a user identifies a third-party link on the platform that directs to a website with harmful or non-compliant data practices, they are encouraged to report it to the support team.
• The inclusion of third-party links is reviewed periodically to ensure alignment with the platform’s standards for user safety and data protection.